1. TYPES OF INFORMATION COLLECTED
We use the information we gather to provide a personalized shopping experience and enhance the products and services we provide. For example, we use your contact and financial information during the ordering and billing processes.
With your permission, we may send emails about our company, promotions and new products.
2. PERSONAL INFORMATION COLLECTED
When you create an account, make purchases, enter contests or sweepstakes, and/or participate in surveys, we collect personal information provided by you. This may include but is not limited to your name, billing address, shipping address, telephone number, email address, and credit card or other payment information.
We will NOT sell or rent your personal information including address, phone number and email address to other companies or individuals.
When you browse our online store, we automatically receive your computer’s Internet Protocol (IP) address, domain server, computer or device type, and web browser. We use this information to administer our website and for marketing purposes. This data is anonymous and does not personally identify you and is fully compliant with GDPR standards.
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately misused, accessed, disclosed, altered, destroyed, or lost.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. This is the most successfully used method of ensuring private, secure transmission of personal details over the Internet.
4. WOOCOMMERCE & WP Engine
Our store is hosted on WP Engine and WooCommerce. WooCommerce provides us with the online e-commerce platform that allows us to sell our products and services. Your data is stored through WP Engines data storage, databases and the general WooCommerce application. WP Engine stores your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction and then deleted within 60 days.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also wish to read WooCommerce’s Terms of Service (https://woocommerce.com/terms-conditions) and/or Privacy Statement (https://automattic.com/privacy/).
5. THIRD PARTY PROVIDERS
In general, the third-party providers we utilize only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand the manner in which your personal information will be handled by them.
When you click on links on our website, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
The following is a list of cookies we use.
_session_id, unique token, sessional, Allows WooCommerce to store information about your session (referrer, landing page, etc).
_woocommerce_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_woocommerce_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your shopping cart.
_secure_session_id, unique token, sessional
_storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
By using this site, you represent that you are at least 14 years of age. In cases where we have inadvertently collected personal information of a child, the parent can always review this information, choose to have the information deleted from our records and refuse to permit further collection or use of this information.
We may disclose your personal information to government organizations if we are required to do so by law.
10. EDITING YOUR PERSONAL INFORMATION AND OPTING-OUT OF E-MAIL
You may review and edit your account information on the “My Account” page of our website. You can also opt-out of receiving e-mails on the “My Account” page. https://www.scaletrains.com/my-account/
11. QUESTIONS AND CONTACT INFORMATION
ScaleTrains.com, Inc. 7598 Highway 411 Benton, TN 37307 USA
In your correspondence, please provide as much detail as possible so we may respond quickly and appropriately.