Contact Us
WE’RE ALWAYS HAPPY TO HELP
Our team is here to help keep you on track. We’re available by email or phone, whichever is most convenient for you. Sales is happy to place an order, answer questions about ordering, shipping, customer service, and more. Product Support welcomes your technical questions about our models too. We’re available Monday through Friday so contact us today.
We pray you and your family continue to be well. God bless.
- The ScaleTrains Crew
Sales and Customer Support
- Phone Hours:
- Monday through Friday 10am to 6pm EST
- Phone Number:
-
U.S. 844-9TRAINS; (844-987-2467) Ext. 1
International: (423) 299-3689
Fax: (844) 388-0779 - Email:
- Sales@ScaleTrains.com
Product Support
- Phone Hours:
- Monday through Friday 10am to 5pm EST
- Phone Number:
-
U.S. 844-9TRAINS; (844-987-2467) Ext. 2
International: (423) 299-3689
Fax: (844) 388-0779 - Email:
- Support@ScaleTrains.com