Our Service Center is open and we’re already back on track with repairs and shipping parts.  To ensure our team continues to be safe and healthy, we’re shipping repairs, parts, and decoder installations weekly instead of daily.  As always, our Sales and Support teams are available Monday through Friday via phone and e-mail during normal business hours.
We pray you and your family continue to be well.
God bless.
The ScaleTrains.com Crew

Sales and Customer Support

Phone Hours:
Monday through Friday 10am to 6pm EST

Phone Number:
U.S. 844-9TRAINS; 844-987-2467 Ext. 1
International: 423-299-3689

FAX: 844-388-0779

Email:
[email protected]

Product Support

Phone Hours:
Monday through Friday 10am to 5pm EST

Phone Number:
U.S. 844-9TRAINS; 844-987-2467 Ext. 2
International: 423-299-3689

FAX: 844-388-0779

Email:
[email protected]

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Although we do not have a retail store, we welcome visitors.
Please contact us prior to your visit to arrange a day and time.

Address:
7598 Highway 411
Benton Tennessee, 37307

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